“Shout has simplified my business in every single way possible! It's such a great way to reach people because Facebook groups just weren't cutting it. It also helped me fix problems I never knew I even had.” —Jaelynn Schroeder
Before using Shout, Jalynn had no convenient way to keep track of all her customers and follow up with each of them about each of their orders.
“Most of the time it never even happened because it was too time consuming. I had a huge hole in my business that I knew needed help with.”
Using Shout, Jalynn was able to automate customer service check-ins and follow-ups using text bots and scheduled messages.
Jalynn also uses a Shout group chat to streamline communication and collaboration with her team and VIP customers. Her customers get texts with promos, new launches; and her team receives texts for updates about products.
“It's such a great way to reach people because Facebook groups just weren't cutting it. It also helped me fix problems I never knew I even had.”
Jalynn’s automated customer service follow-up messages now account for 25% of her monthly revenue.
“My customer retention has improved due to better and more efficient communication. My sales have gone up with the easy check-in systems, and my team has grown being able to communicate easily with them!”